I'm Jon Knight

Banking Technology Transformation Consultant & Entrepreneur

  • E-mail jon@milesquared.com
  • Phone +44 7710 721449
  • Available for engagement

A results-driven entrepreneur, with extensive experience gained at all levels of business development and consultancy, specifically in the Capital Markets & Retail Banking domain. Proven track record of building a successful, sustainable business with leading clients. Strong background in enterprise application development and infrastructure architecture, coupled with extensive project management, service management and information security expertise.

How can I help?

Banking Transformation

Transforming legacy banking process & platforms through technology

With uncompetitive cost to income ratios, increased competition from established and new market entrants and a trail of failed previous initiatives behind them, the imperative for banks to transform has never been louder than it is today.

Having worked on numerous transformation initiatives, looking at both commercial and technological change from both vendor and bank perspectives, I have rare experience of what works and what doesn't; what yields tangible business results to satisfy both board and shareholders, and what pitfalls to avoid.

Vendor Partnership Transformation

Choosing the right partners and engagement model

With so many service providers, system integrators and consultancies jostling for your transformation budget, each with a "unique & differential proposition" how do you build and manage an ecosystem of co-operating partners to efficiently run the commodity functions of your business while you focus on what's differential?

How do you commercialise the bank's existing non-differential business functions as "assets", and make use of emerging market utilities?

How do you quantify the gap between Powerpoint and the commercial reality and contract?

Having led top commercial and technical teams for SI's during RFP responses, deal negotiation and delivery, I have a unique knowledge of where the weak points of a vendor proposition typically are, how to test for them, and how to commercially mitigate risk.

Programme Remediation

Bringing failing programmes back on track

It is a sad fact of banking "digitisation" that the majority of transformation programmes fail to deliver the results forecast in the original business case.
With vendors challenged to differentiate themselves in an increasingly commoditised market with "innovative next generation" deals, delivery of subsequent programmes involves more trail-blazing than either vendor or client expect.

Having remediated programme delivery for a number of large banks, I have a track record in pragmatically re-baselining and successfully concluding programmes to allow both the vendor and the client to partner in a positive outcome.

Key Achievements over last 5 years


Million USD

cost savings identified


Million USD

new business generated

My Clients

Key Client Engagements


A Tier 1 UK Bank

Establish Near-shore Development Centre for Risk Management

Engaged by the Head of Risk Technology, I designed and implemented both the commercial and recruitment strategy for the bank’s newly established near-shore development centre in Sofia, Bulgaria.


A Tier 1 UK Bank

Technology Cost Transformation Strategy - Advisory

I was engaged by the Head of Commercial Strategy for Investment Banking to identify commercial options for strategic partnership across capital markets applications development, management & infrastructure, including workshops with the regional CIOs. The resulted in the bank signing a strategic partnership agreement with CSC with an innovative multi-deal commercial structure.


A Tier 1 UK Bank

Finance Tech - Private Cloud Implementation Guidelines

I ran a series of workshops involving senior bank & vendor applications, infrastructure, security & cloud SME’s to author agreed guidelines for the implementation of vendor-managed private cloud infrastructure within bank data-centres, with full integration with agreed service management processes.


A Tier 2 Investment Bank

DevOps & Cloud Advisory

Worked with UK-based investment operations team to build business case for implementation of DevOps on private cloud in shared data centres post separation. This engagement involved multiple stakeholder workshops in both London and Jo’burg with both technical and commercial modelling of the future state architecture. Specific focus was around vendor integration with existing bank processes and functions, pre multi-vendor RFP process.


A Tier 1 UK Bank

Establishing an Industry Technology Utility - Advisory

Engaged by the Group Head of Commercial Transformation to look at innovative commercial options for generating bank revenue from non-core shared services and to re-use of the bank’s legacy infrastructure platform. I authored a white paper proposing the establishment a cross-bank technology marketplace commercialising existing bank assets, and partnering multiple vendors to deliver lower cost bank technology services to tier 2 and tier 3 banks & institutions.


A Tier 1 Global Bank

Vendor Cost Transformation Initiative - Commercial

Lead a multi-vendor consortium, tasked by the bank's Group Chief Operations & Technology Officer to deliver in-year O&T cost transformation for the Investment Bank. With a team of over 50 technology, commercial & sales SMEs, we built a detailed execution-grade business case that was signed off by the investment boards of Hitachi, CSC & HCL with a shared commitment to underwrite in excess of $1BN of cost savings over 5 years.


A Tier 1 Global Bank

US Vendor Programme Remediation - Programme Direction

Relocated to New York for 10 months at the personal request of the European IB CIO to rescue two challenged vendor application development programmes in the Prime Services business; a custody data warehouse and a new repo trading platform. After initial re-baselining of requirements & timelines, both projects were successfully delivered within original budget and with much praise from business users and clients alike.


Tier 1 Global Retail Bank

Dynamic Currency Conversion Business Case

Engaged by the bank to create business case and solution for new business, aggregating FX flow business to the bank through offering point-of-sales FX conversion to retail card merchants (DCC).


A Large European Retail Bank

Technology Cost Transformation

Engaged as BT’s banking technology lead in a consortium with Accenture & Microsoft to review & re-architecture of AIB’s retail bank’s operations and technology division, with a view to delivering an operating cost saving of 25% across the business. Architected a complete technology roadmap encompassing transformation across the business, from staff reduction and out-sourcing to technology refresh, applications and infrastructure consolidation.


A Central Bank

National Payments Platform Review & Remediation

Led a cross-discipline team engaged by the Governor of the Central Bank to provide a complete review of the National Payments System, with a view to addressing significant issues regarding security, scalability and resilience. Specific focus was given to delivering PCI-DSS v2 compliance, ISO 27001 compliance and ITIL version 3 compliance. The Transformation Programme includes projects delivering a new WAN in parallel with existing network, new firewall and network security infrastructure, out-of-band management and monitoring solutions, a new Windows server estate with hardware being implemented in 210 branches throughout the country, implementations of Service Management software and a professional services team of over 20 consultants and experts.


A Tier 1 Swiss Bank

Exchange Connectivity Review

Led a review of the bank's in-house exchange connectivity platform, based on C++ & Tibco SmartSockets, and providing connectivity to the banks’ 40 or so global trading venues. This review involved face-to-face interviews with key staff members in London and Singapore, as well as deep diving into specific areas of the platform such as application architecture & network configuration.


Tier 1 Global Retail Bank

Fixed Income Trading Platform Review

Conducted a review of the bank's Fixed Income trading infrastructure, focusing on analysing network latency issues, the location of network connections and exchanges gateways, and support escalation processes between regional network support teams. Recommendations were made to the client, and have subsequently been implemented.


Global Asset Manager

Global Investment Systems Platform

Led the implementation of a multi-million Euro project to implement a new portfolio management suite as part of the firm's Global Investment Systems project. The project was completed within extremely aggressive timescales, with initial go-live completed less than 6 months after project initiation, a record for successful LatentZero implementation.

Positions Held

2012 - 2016

Global Client Partner

2011 - 2012

UK Head of Banking & Financial Markets Consulting

2005 - 2010

Operations Director

2010 - 2011

UK Head of Financial Markets Consulting

2000 - 2005

Technology Lead

Professional Skills

Technology Transformation
Commercial Transformation
Programme Management
Project Remediation
Account Management
Stakeholder Management

My Interests

  • Sailing
  • Watch Movies
  • Playing Tennis
  • Swimming

Contact Us

Feel free to contact me

  • E-mail jon@milesquared.com
  • Phone +44 (0) 7710 721449
  • Skype jonknight
  • Address Ropley, Hampshire, United Kingdom